Launch terms evidence review

1. The Services

1.1 Description

atonCRM launch access is scoped around approved CRM workspace capabilities, controlled beta surfaces, and related tools confirmed for each workspace.

1.2 Service Availability

Service availability commitments remain evidence-gated. Planned maintenance, incident communication, and availability terms require operational proof before publication.

1.3 Modifications

Modification, notice, and acceptance language requires counsel and owner approval before publication.

2. Accounts

2.1 Registration

Registration requirements, account accuracy, and credential obligations require legal and access-control review before publication.

2.2 Account Security

Account-security duties and reporting timelines require security and legal review before publication. Security questions can be sent to security@atoncrm.com.

2.3 Account Requirements

Eligibility, authority, and prohibited-use requirements require counsel review before publication.

3. Your Data

3.1 Ownership

Customer-data ownership and control language requires counsel-approved terms before publication.

3.2 License to Us

Customer-data processing rights require counsel review and data-flow evidence before publication.

3.3 Data Portability

Data portability timing, supported formats, and termination handling are confirmed in the workspace activation packet after export and deletion proof is attached.

3.4 Data Protection

Data-protection commitments require current security and privacy evidence before publication. See our Privacy Policy and Security page for details.

3.5 Your Responsibilities

Customer responsibility terms require counsel review before publication, including:

• Customer-data accuracy and legality scope
• Consent and authorization requirements
• Applicable-law obligations
• Prohibited-material scope

4. Subscription and Payments

4.1 Subscription Plans

Access is handled through controlled-launch approval. Feature scope, pricing, and activation terms are confirmed in writing before workspace activation at atoncrm.com/pricing.

4.2 Trial and Launch Access

Trial, card-free access, and account lifecycle claims are not promoted until billing evidence, access-control proof, and legal approval are complete.

4.3 Fees and Billing

• Billing cadence is confirmed during controlled-launch activation
• Refund, tax, and payment terms require legal and commercial approval
• Pricing-change notice is confirmed before publication
• Price-protection language requires owner-approved commercial evidence

4.4 Payment Methods

Payment method availability is confirmed during sales review after billing-provider and invoice workflow evidence is attached.

4.5 Taxes

Tax responsibility, collection, and invoice language require legal and commercial approval before publication.

4.6 Late Payments

Late-payment, suspension, and notice terms require billing lifecycle proof and legal approval before publication.

5. Acceptable Use

5.1 Permitted Use

Permitted-use language requires counsel review before publication.

5.2 Prohibited Conduct

Prohibited-conduct scope requires counsel review before publication, including:

• Violate any laws or regulations
• Infringe intellectual property rights
• Transmit malware, spam, or harmful content
• Attempt to gain unauthorized access to the Services
• Interfere with or disrupt the Services
• Use the Services for competing product development
• Reverse engineer or attempt to extract source code
• Resell or sublicense the Services without authorization
• Harass, abuse, or threaten others
• Store or transmit prohibited content

5.3 Prohibited Content

Prohibited-content scope requires counsel review before publication, including:

• Illegal content of any kind
• Content that violates others' rights
• Malware, viruses, or malicious code
• Content that facilitates harm to minors
• Content obtained through unauthorized access

5.4 Enforcement

Enforcement, suspension, termination, and notice terms require counsel and support-owner approval before publication.

6. Intellectual Property

6.1 Our Intellectual Property

Product, trademark, documentation, and ownership terms require counsel approval before publication.

6.2 License to Use

Access-license terms require counsel approval and written activation scope before publication.

6.3 Feedback

Feedback-use terms require counsel approval before publication.

7. Provider Scope

7.1 Provider Services

Provider connections are promoted only when the provider scope, credentials, consent, removal behavior, support ownership, and customer data flow are reviewed.

7.2 No Endorsement

Provider review does not constitute endorsement. Workspace-specific provider terms are confirmed before customer use.

8. Confidentiality

8.1 Confidential Information

Confidentiality obligations require counsel-approved terms before publication.

8.2 Exceptions

Confidentiality exceptions require counsel review before publication, including:

• Is or becomes publicly available through no fault of the receiving party
• Was known prior to disclosure
• Is independently developed
• Is rightfully obtained from a third party

9. Warranties and Disclaimers

9.1 Our Warranties

Warranty language requires counsel and owner approval before publication, including:

• Performance language
• Service-rights language
• Skill-and-care language

9.2 Disclaimers

10. Limitation of Liability

10.1 Exclusion of Damages

10.2 Liability Cap

10.3 Essential Purpose

Limitation mechanics require counsel approval before publication.

11. Indemnification

11.1 Your Indemnification

Customer indemnity language requires counsel approval before publication, including:

• Use-of-services scope
• Customer-data scope
• Terms-violation scope
• Applicable-law scope

11.2 Our Indemnification

atonCRM indemnity language requires counsel and insurance review before publication.

12. Term and Termination

12.1 Term

Term, acceptance, and versioning language requires counsel approval and acceptance-capture proof before publication.

12.2 Termination by You

Cancellation and account-closure paths are confirmed during activation until billing lifecycle proof is published.

12.3 Termination by Us

Company termination rights require counsel and support-owner approval before publication, including:

• Breach handling terms
• Serious-violation handling terms
• Convenience termination terms

12.4 Effect of Termination

Termination effects require counsel and data-lifecycle proof before publication, including:

• Access end-state
• Export windows are confirmed in the activation packet
• Deletion timing is confirmed after retention and backup proof is attached
• Survival language

13. Dispute Resolution

13.1 Informal Resolution

Informal dispute-resolution language requires counsel approval before publication. Legal questions can be sent to legal@atoncrm.com.

13.2 Governing Law

Governing-law language requires counsel and entity review before publication.

13.3 Venue

Venue language requires counsel and entity review before publication.

13.4 Class Action Waiver

Collective-action waiver language requires counsel approval before publication.

14. General Provisions

14.1 Document Order

Integration and document-order language requires counsel approval before publication.

14.2 Amendments

Amendment, notice, and versioning language requires counsel approval and acceptance-capture proof before publication.

14.3 Waiver

Waiver language requires counsel approval before publication.

14.4 Severability

Severability language requires counsel approval before publication.

14.5 Assignment

Assignment, merger, acquisition, and asset-sale language requires counsel approval before publication.

14.6 Notices

Notice delivery, email, and legal-address language requires counsel approval before publication. Legal questions can be sent to legal@atoncrm.com.

14.7 Force Majeure

Force-majeure language requires counsel approval before publication.

15. Contact

Related Documents

• Privacy Policy
• Security
• Data processing terms require legal review before publication

Review timestamp: January 8, 2026