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Readiness GapsMay 22, 20265 min read
Support Readiness Gap Review
Support, onboarding, release communication, and customer handoff claims remain tied to operational proof and owner review.
Support evidence still matters
A public support promise is only useful if requests are captured, owned, prioritized, and reviewed through a documented path.
Minimum proof before promotion
- Support intake creates trackable records or an approved equivalent.
- Owners can see workspace context and urgency.
- Launch communications and known limitations have approved wording.
Key Takeaways
- Support language stays tied to operational proof
- Customer communication needs owner approval
- Onboarding evidence remains part of launch readiness
Frequently Asked Questions
Review launch scope
This article stays within current launch evidence. Contact the launch team before treating deferred items as available.
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Launch evidence review team
Maintains public notes against current launch proof.